One managerial approach to knowledge representation: developing a knowledge map

Abstract

Knowledge representation potential is understudied in such area as enhancing knowledge management processes. This work offers an overview of the existing approaches for mapping business knowledge. Furthermore it discusses the prob- lems of knowledge maps created by managers and indicates their advantages and disadvantages. It was revealed that managers have shortage of competencies in information structuring and underestimate the role of ontology. That is a significant obstacle in the implementation of knowledge models. The paper supposes a systematic approach to the construction of knowledge map to overcome that issue a in a knowledge-intensive organization. It is taking into account specifics of Russian companies on one hand and low knowledge engineering expertise of managers on the other hand.