Business process automation: technologies and tools

Abstract

This scientific paper represents a study of business process automation, emphasising its ability to optimise operations, reduce errors, and enhance efficiency across industries, his scientific paper examines how the integration of technologies such as artificial intelligence, machine learning, robotic process automation, and cloud platforms forms the cornerstone of business process automation, enabling both task automation and enhanced decision-making capabilities. This scientific paper highlights the growing prevalence of Al adoption among large enterprises, underscoring its transformative role in modern operational frameworks. This research delves into the unique functional capabilities of various types of business process automation, demonstrating how these technologies enable companies to achieve higher productivity, optimise resource management, and improve customer experiences.