| DC Field | Value | Language |
|---|
| dc.contributor.author | Kolosovsky, M. Y. | - |
| dc.coverage.spatial | Минск | en_US |
| dc.date.accessioned | 2026-07-16T05:28:46Z | - |
| dc.date.available | 2026-07-16T05:28:46Z | - |
| dc.date.issued | 2026 | - |
| dc.identifier.citation | Kolosovsky, M. Y. The impact of generative chatbots on the IT support and helpdesk labour market / M. Y. Kolosovsky // Электронные системы и технологии : сборник материалов 62-й научной конференции аспирантов, магистрантов и студентов БГУИР, Минск, 13–17 апреля 2026 г. / Белорусский государственный университет информатики и радиоэлектроники ; редкол.: П. В. Камлач [и др.]. – Минск, 2026. – С. 1083–1084. | en_US |
| dc.identifier.uri | https://libeldoc.bsuir.by/handle/123456789/64659 | - |
| dc.description.abstract | This paper analyzes the growing influence of generative artificial intelligence on IT support services and the labour market. Special attention is given to the use of generative chatbots for automating routine technical requests. The study shows that artificial intelligence tools transform professional roles and required competencies rather than completely replacing human workers. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | БГУИР | en_US |
| dc.subject | материалы конференций | en_US |
| dc.subject | artificial intelligence | en_US |
| dc.subject | generative models | en_US |
| dc.subject | chatbots | en_US |
| dc.subject | IT support | en_US |
| dc.subject | automation | en_US |
| dc.subject | labour market | en_US |
| dc.title | The impact of generative chatbots on the IT support and helpdesk labour market | en_US |
| dc.type | Article | en_US |
| Appears in Collections: | Электронные системы и технологии : материалы 62-й конференции аспирантов, магистрантов и студентов (2026)
|
